Starting your NDIS journey can feel like a maze, but you’re not alone. We help you access the NDIS from scratch, build the right team around you, and set you up for success, whatever the outcome.
Access Eligibility / Pre-NDIS Support
Your NDIS Journey Starts Here
Navigating NDIS for the First Time? We've Got You.
New to NDIS words? Our NDIS Dictionary explains common terms in plain English.
What Is the NDIS — and Can
You Access It?
You’re under 65
You’re an Australian citizen or permanent resident
Your condition affects your daily life significantly
With Support That Puts You First.
From first questions to final approval — we guide you every step of the way.
Speak with a Care NavigatorCall: 1300 768 092
Frequently Asked Questions
What if I’ve been rejected before?
We help people succeed after rejections by strengthening evidence and language.
How long does it take?
Once submitted, the NDIS generally responds within 21 days. We keep you in the loop.
What documents do I need?
Reports from GPs, specialists, or therapists outlining how your condition impacts daily life.
Can you help me find a GP or therapist?
Yes! We have a trusted network of clinicians who understand NDIS requirements.
What if I’m not approved?
We’ll support you through a review or appeal and help plan what’s next.
Is there a cost?
There is no cost for our access support. A Care Navigator can talk you through the process before you start.
From Application to outcome – We’re With You
- Understand eligibility & what’s required
- Help gather medical evidence and reports
- Build a team of trusted professionals
- Submit your access request
- Prepare you for your NDIS planning meeting
- Assist with reviews or appeals if needed
Jacinta’s Story
Jacinta had applied for the NDIS several times and been turned down. When her housing officer contacted us, our Care Navigator took the time to understand her full history, gathering medical records going back to the 1990s to support a new application. Jacinta’s access request was approved, and she continues to work with us today.
Been turned down before? A Care Navigator can help you understand your options.
Ready to Get Started?
Reach out to us today and let's discuss how we can support your NDIS Journey.
Your life, your plan, our goal.
Get In Touch
Please complete the form to submit an enquiry.
